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The best service quality in the industry. |
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Cytus.com offers aggressively priced virtual calling cards with great quality. Our quality control
systems set a new high standard in the phone card industry, and include the features mentioned below.
Our quality control systems ensure that you can have unsurpassed ease of connections and voice
quality even during peak calling hours, including weekends. In fact, our international phone calls
often sound like a local phone call!
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Automated real-time quality control software. |
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Since Cytus is a facilites-based carrier with its own switches and network, we are able to monitor
call quality in real-time. Our software constantly monitors and analyzes traffic quality on our
network and reports problems to our routing and network operations departments. Call quality is
measured both in terms of ease of connections and voice quality.
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24/7 Routing and Network Operations. |
Cytus's routing department operates on a 24/7/365 basis (366 in a leap-year). As a facilities-
based carrier with our own switches and network, Cytus has access to multiple routes to any given
destination in the world, with over a dozen routing options to important destinations. Our routing
department constantly monitors network and traffic quality and manages our routes to provide our
customers with the best possible experience.
Cytus's network operations center (NOC) also operates 24/7/365. The NOC is responsible for
maintaining our 99.999% network and switching system uptime. Both the routing and the network
operations departments are manned by trained and dedicated staff whose only goal is to provide
you the best possible calling experience.
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Power in your own hands. |
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Cytus is proud to have initiated a new concept in the voice communications industry - customer
access to network quality monitoring. Our network quality monitoring and reporting tools are
now available to you in real-time. After logging in to your account management system, you
can view our network quality yourself. Our automated software will report to you on both the
connectivity and voice quality aspects of our network, all continuously updated in real-time
with new call records.
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